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My Wii experience has been far from fun so far. I bought a used wii from a local exchange store (not gamestop), along with resident evil 4. I took it home, hooked it up, downloaded system updates, and then I played for hours. The next day I started it up and loaded up my RE4 save. I moved forward a bit in the game and the audio went out, then it went to a black screen with an error that told me "an error occurred, eject the disk and turn the system off", which was very descriptive and helpful....
I thought nothing of it and restarted it, loaded up my save and walked forward and got the same error. I called nintendo to ask them what I should do and they said it sounds like it's a defective disk, but rent another game and play it for a few days and see if you get the same error. Well I went out and rented sonic and the secret of the rings. I was immediately hooked on the game, I love the controls (I know many hate them). I played for about 4 days straight with no problem...but I eventually got the error, and it was a little different this time, after I restarted it gave me another error before the disc was even read.
I was pissed to say the least, I knew the store I bought it from rarely had any wiis in so I didn't even bother because mine was still under warranty. So I set up a repair and sent it into nintendo....that's when the fun began.
They received my wii on August 29th. I waited...and waited...and when it got to the two week point I started getting impatient. I had heard these repairs take maybe 2 days once they get the wii, even their site says 5-7 business days from the time they get it to the time you get it back. Well I called nintendo's customer service and they were no help, they just checked it from the official nintendo site the same way I was doing myself. I tried a few times to get something more out of them, but I got nowhere. So as a last resort I emailed them...this never works for me but I tried anyway. To my surprise I actually got a response the next day, and they gave me the number to nintendo's customer server administration department. I called them and they gave me some interesting information...
He told me that the New York repair center got my package and opened it up and saw that there was "an attempted mod chip installation". I...was...pissed...
I explained to him that I bought it used and that nintendo has had it so long that I can't return it to the store I got it from (today marks day 21 of them receiving it). He said they are actually looking at it now, and they will call me later and give me the results.
So if nintendo won't do anything about it, my only options will be to beg the place I got it from for a refund or to crack the wii open myself and try to remove the mod chip...
Keep in mind I didn't install the mod chip, and I'm not trying to start a mod chip discussion. It's just something I'm forced to deal with now...
I thought nothing of it and restarted it, loaded up my save and walked forward and got the same error. I called nintendo to ask them what I should do and they said it sounds like it's a defective disk, but rent another game and play it for a few days and see if you get the same error. Well I went out and rented sonic and the secret of the rings. I was immediately hooked on the game, I love the controls (I know many hate them). I played for about 4 days straight with no problem...but I eventually got the error, and it was a little different this time, after I restarted it gave me another error before the disc was even read.
I was pissed to say the least, I knew the store I bought it from rarely had any wiis in so I didn't even bother because mine was still under warranty. So I set up a repair and sent it into nintendo....that's when the fun began.
They received my wii on August 29th. I waited...and waited...and when it got to the two week point I started getting impatient. I had heard these repairs take maybe 2 days once they get the wii, even their site says 5-7 business days from the time they get it to the time you get it back. Well I called nintendo's customer service and they were no help, they just checked it from the official nintendo site the same way I was doing myself. I tried a few times to get something more out of them, but I got nowhere. So as a last resort I emailed them...this never works for me but I tried anyway. To my surprise I actually got a response the next day, and they gave me the number to nintendo's customer server administration department. I called them and they gave me some interesting information...
He told me that the New York repair center got my package and opened it up and saw that there was "an attempted mod chip installation". I...was...pissed...
I explained to him that I bought it used and that nintendo has had it so long that I can't return it to the store I got it from (today marks day 21 of them receiving it). He said they are actually looking at it now, and they will call me later and give me the results.
So if nintendo won't do anything about it, my only options will be to beg the place I got it from for a refund or to crack the wii open myself and try to remove the mod chip...
Keep in mind I didn't install the mod chip, and I'm not trying to start a mod chip discussion. It's just something I'm forced to deal with now...