COD4 help

[Mike88]

Hey guys, i just bought COD4 on PC and it crashes on start-up. Any suggestions?

 

[MC]

Any error messages? Are your graphic drivers up-to-date?

 

[Mike88]

yea it says something like " couldnt load image snow_sheet" and im pretty sure my drivers are up to date, however im not sure how to update them anyway.

 

[MC]

What video card do you have? And can you get a screenshot of the error?

 

[Mike88]

Radeon x700 and how do i get a screenshot of it?

 

[MC]

When the error pops up, hit the "Prt Scr" button on your keyboard. Open up Paint, go to "Edit" and click on "Paste" and save it as a ".jpg". Then upload it to a site like Imageshack.

As for the latest driver for your card - http://game.amd.com/us-en/drivers_catalyst.aspx?p=xp/radeonx-xp

Just select either option, download and install the file.

Edit

The first link is for Windows XP and this one is for Windows Vista - http://game.amd.com/us-en/drivers_catalyst.aspx?p=vista32/common-vista32

Just download the one that corresponds with your operating system.

 

[Mike88]

 

[MC]

Looks like there's more than one error. Is Call of Duty 4 up-to-date with the latest patch?

 

[Mike88]

just downloaded an installed the lastest patch and im still gettin the same error

 

[MC]

Alright, try downloading and installing the latest Radeon drivers - http://game.amd.com/us-en/drivers_catalyst.aspx?p=xp/radeonx-xp

Make sure you restart your computer afterwards and then try seeing if the error pops up when you run Call of Duty 4.

 

[Mike88]

already downloaded, installed, restarted and tried the game when you gave me that link the first time

 

[MC]

Have you tried reinstalling Call of Duty 4?

 

[Mike88]

Yep ive installed it 3 times on my computer. Works fine on my friends laptop.

 

[MC]

Yep ive installed it 3 times on my computer. Works fine on my friends laptop.

How far does the game get before it crashes?

 

[Mike88]

it crashes about 2 secs after i double click the shortcut. it starts the whole intro thing and then crashes, doesnt even make it to the main menu

 

[liad]

does your pc meet the system requirements?
you can check here
http://www.systemrequirementslab.com/referrer/srtest

 

[Mike88]

all my stuff is undefined so it cant tell me. however i downloaded a program called SpeedFan and it looks like like my computer might a bit hot, could that have something to do with it?

 

[liad]

yeah it may crash if your pc is overheated try turning off the pc for a while so it will cool down

 

[Mike88]

well City of Villains and Battlefield 2142 work fine, seems odd that just COD4 wouldnt work.

 

[MC]

Try this - Go into your Call of Duty 4 directory and look for a folder named, "miles". Look for a file named "mssmp3.asi". Rename the file "mssmp3.bak".